{"id":33,"date":"2025-01-04T17:44:50","date_gmt":"2025-01-04T17:44:50","guid":{"rendered":"https:\/\/itilconjoelarellano.com\/inicio\/"},"modified":"2025-06-11T09:28:14","modified_gmt":"2025-06-11T14:28:14","slug":"inicio","status":"publish","type":"page","link":"https:\/\/itilconjoelarellano.com\/en\/","title":{"rendered":"Inicio"},"content":{"rendered":"<div class=\"wp-block-uagb-advanced-heading uagb-block-0fadcd3d\"><h3 class=\"uagb-heading-text\">Bienvenido a \u00abITIL con Joel Arellano\u00bb <\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider uagb-block-38ab504f uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-5f8b6a51\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-d6c5c459 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-5f4abbd5 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h1 class=\"uagb-ifb-title\">BLOG de Alto Valor Enfocado en ITIL<\/h1><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-0a710631\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-343fe465 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-2cf04b8a uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h1 class=\"uagb-ifb-title\">Capacitaciones Especializadas de ITIL 4<\/h1><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-9ff02cd7\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-07566aa9 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h1 class=\"uagb-ifb-title\">Evaluaci\u00f3n de madurez ITIL para Service Desk<\/h1><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-6d71c7e3 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"swiper-pagination\"><\/div><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-d2fe3446\"><h1 class=\"uagb-heading-text\">\u00bfC\u00f3mo puedo ser de ayuda?<\/h1><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-ab66be16 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-037e8922\">\n<p class=\"has-ast-global-color-1-color has-text-color has-link-color wp-elements-522e7864c61ca3759e1d3e51cbf21ca3\">Te puedo ayudar a <strong>dise\u00f1ar, adoptar y\/o mejorar procesos ITIL<\/strong>, asegurando una eficiencia en tus servicios, minimizando de riesgos y potenciando la satisfacci\u00f3n de usuarios. Adem\u00e1s, puedo ofrecerte una <strong>consultor\u00eda <\/strong>enfocada en la <strong>evaluaci\u00f3n del nivel de madurez de tu ServiceDesk<\/strong>, basado en las buenas pr\u00e1cticas de ITIL, <strong>para definir un plan de acci\u00f3n inmediato.<\/strong><\/p>\n\n\n\n<p>Mis \u00e1reas de especializaci\u00f3n incluyen<strong> Gesti\u00f3n de Servicios, Gesti\u00f3n de Proyectos y ServiceDesk<\/strong>, <strong>con un profundo conocimiento de las mejores pr\u00e1cticas de ITIL. <\/strong>Como experto en el campo, <strong>estoy listo<\/strong> <strong>para <\/strong>ayudarte a <strong>transformar tus proyectos en aut\u00e9nticos casos de \u00e9xito<\/strong>, maximizando el valor para tu organizaci\u00f3n y tus equipos.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-395819ba\">\n<p>Cuento con <strong>certificaciones internacionales<\/strong> como  ITIL 4\u00ae, ITIL EXPERT\u00ae, BPM\u00ae, DTPC\u00ae, SMPC\u00ae, SPOPC\u00ae, por citar solo unas cuantas. Desde la experiencia que me da el haber entrenado y certificado a <strong>m\u00e1s de 4000 profesionales a lo largo de 7 a\u00f1os<\/strong>, te puedo decir que <strong>s\u00e9 de qu\u00e9 hablo cuando se trata de aportar valor y conocimiento.<\/strong><\/p>\n\n\n\n<p class=\"has-ast-global-color-1-color has-text-color has-link-color wp-elements-a6259402c4e32fc586e2438e3c6c51b5\">Brindo <strong>entrenamientos especializados de ITIL4<\/strong> con un <strong>enfoque pr\u00e1ctico<\/strong> dirigido a profesionales, equipos de trabajo y empresas, con herramientas potentes para <strong>obtener la certificaci\u00f3n internacional y poner en marcha lo aprendido<\/strong>. <strong>Finalmente he dise\u00f1ado un <a href=\"https:\/\/itilconjoelarellano.com\/en\/blog\/\" data-type=\"page\" data-id=\"34\">blog<\/a><\/strong> donde compartir\u00e9 <strong>contenido exclusivo y gratuito<\/strong> sobre mi pasi\u00f3n \u00ablas mejores pr\u00e1cticas de ITIL\u00bb.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-uagb-slider uagb-block-7864f3b4 uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-33b31429\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-4f532d50 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<\/blockquote>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"swiper-pagination\"><\/div><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-db36d61d\"><h1 class=\"uagb-heading-text\">Algunas recomendaciones<\/h1><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider uagb-block-bbe95380 uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-8af13446\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-faca9c38 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center has-medium-font-size\">Fue un placer trabajar con Joel Arellano, su dominio del tema, sus habilidades de ense\u00f1anza y paciencia son excepcionales. Definitivamente trabajar\u00eda con \u00e9l nuevamente en cualquier proyecto. <\/p>\n<\/blockquote>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center\">Christian Rivera <\/p>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-93cef6c6bf291dc51e2734904e90dddb\">Sub Gerente de Servicios de TI at RICO Alimentos<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-b1c3941d\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-f4d90ea0 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">Joel Arellano, tiene mucha experiencia en ITIL, adem\u00e1s de una buena metodolog\u00eda de ense\u00f1anza. Sus casos pr\u00e1cticos,  el enfoque hacia la certificaci\u00f3n internacional de PeopleCert y sus hacks que fueron esenciales para certificarme en el primer intento. Lo recomendar\u00eda sin dudar!<\/p>\n\n\n\n<p class=\"has-text-align-center\">Luis Fajardo<\/p>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-71c8debf4e35caf8a86eaf681059cea9\">Manufacture IT Project Lead en QROMA <\/p>\n<\/blockquote>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-7e0e1f33\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-6ffe7a11 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center has-medium-font-size\">Joel Arellano, desarrolla conocimientos te\u00f3ricos complementados con experiencias pr\u00e1cticas, y adem\u00e1s, comparte an\u00e9cdotas y ejemplos del d\u00eda a d\u00eda que hacen que los conceptos sean m\u00e1s aplicables y f\u00e1cilmente comprensibles.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"has-text-align-center\">Nimrod Cano<\/p>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-a46a3082c4eadb854fbbe9dc9d4b1a72\">Senior Requirements Analyst at GAMA ITALY<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"swiper-pagination\"><\/div><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-82a38824\"><h1 class=\"uagb-heading-text\">M\u00e1s all\u00e1 de la teor\u00eda<\/h1><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-b7eac74a alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-ebb1c163\">\n<div class=\"wp-block-uagb-image uagb-block-fcd16ecb wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/itilconjoelarellano.com\/wp-content\/uploads\/2025\/01\/20190411_083002-768x1024.jpg ,https:\/\/itilconjoelarellano.com\/wp-content\/uploads\/2025\/01\/20190411_083002-scaled.jpg 780w, https:\/\/itilconjoelarellano.com\/wp-content\/uploads\/2025\/01\/20190411_083002-scaled.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/itilconjoelarellano.com\/wp-content\/uploads\/2025\/01\/20190411_083002-768x1024.jpg\" alt=\"ITIL con Joel Arellano\" class=\"uag-image-170\" width=\"269\" height=\"358\" title=\"20190411_083002\" role=\"img\"\/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-01130ce6\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center\">Soy un apasionado de las cosas bien hechas, un apasionado de la docencia, creador de contenido y <strong>Blogger<\/strong>. Estudioso de las buenas practicas de ITIL y otros marcos de gesti\u00f3n para dar soluciones consistentes a las problem\u00e1ticas y necesidades del mercado, centrado en el usuario y en la entrega de valor real, aquel valor que va m\u00e1s all\u00e1 de un libro, aquel valor que pasa de la teor\u00eda a la pr\u00e1ctica.<\/p>\n<\/blockquote>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-c395c12b alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-counter uagb-block-8ab04c6c wp-block-uagb-counter--number\"><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-prefix\">+<\/span><span class=\"uagb-counter-block-number\" data-duration=\"3\" data-to-value=\"17\" data-from-value=\"0\" data-delimiter=\",\"><\/span><\/div><div class=\"wp-block-uagb-counter__title\">ASSESSMENT\u00a0DE MADUREZ ITIL<br>EJECUTADOS<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-counter uagb-block-27130aca wp-block-uagb-counter--number\"><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-prefix\">+<\/span><span class=\"uagb-counter-block-number\" data-duration=\"3\" data-to-value=\"4000\" data-from-value=\"0\" data-delimiter=\",\"><\/span><\/div><div class=\"wp-block-uagb-counter__title\">ALUMNOS ALREDEDOR <br>DEL MUNDO<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-counter uagb-block-9e919748 wp-block-uagb-counter--number\"><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-number\" data-duration=\"3\" data-to-value=\"100\" data-from-value=\"0\" data-delimiter=\",\"><\/span><span class=\"uagb-counter-block-suffix\">%<\/span><\/div><div class=\"wp-block-uagb-counter__title\">IMPLEMENTACIONES DE procesos<br>itil EXITOSAS<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-b5664ceb\"><h1 class=\"uagb-heading-text\">Categor\u00edas del blog<\/h1><\/div>\n\n\n\t\t\t\t<div class = \"wp-block-uagb-taxonomy-list uagb-taxonomy__outer-wrap uagb-layout-grid uagb-block-4bde0fe5\" style=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/certificacion-itil\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">Certificaci\u00f3n ITIL\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/control-de-cambios\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">Control de Cambios\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/gestion-de-activos\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">Gesti\u00f3n de Activos\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/gestion-de-incidencias\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">Gesti\u00f3n de Incidencias\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/gestion-de-niveles-del-servicio\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">Gesti\u00f3n de Niveles del Servicio\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/gestion-de-problemas\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">Gesti\u00f3n de Problemas\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/gestion-catalogo-del-servicio\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">Gesti\u00f3n del Cat\u00e1logo del Servicio\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/herramientas-itsm\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">Herramientas ITSM\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/itil-lo-esencial\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">ITIL, lo esencial\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t7\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPosts\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/kpis-y-metricas\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">KPIs y M\u00e9tricas\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/reflexiones-mas-alla-de-itil\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">Reflexiones, M\u00e1s All\u00e1 de ITIL\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"uagb-taxomony-box\">\n\t\t\t\t\t\t\t<a class=\"uagb-tax-link\" href= \"https:\/\/itilconjoelarellano.com\/en\/gestion-de-calidad-del-servicio\/\">\n\t\t\t\t\t\t\t\t<h4 class=\"uagb-tax-title\">Service Desk\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPost\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-c07e4665\"><h1 class=\"uagb-heading-text\">Canal de YouTube<\/h1><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-3da008cc alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-3e08b64b\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Webinar: &quot;ITIL 4 y la Gesti\u00f3n de Servicios: Un vistazo r\u00e1pido y conciso.&quot;\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/UUtH9MNVpoM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-978794f7\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"ITIL 4: \u00bfQu\u00e9 es y como es el examen? En 3 minutos\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Ho457DP0FeU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-bb33f500\">\n<div class=\"wp-block-buttons alignwide is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-75 is-style-fill\"><a class=\"wp-block-button__link has-vivid-red-background-color has-background wp-element-button\" href=\"https:\/\/www.youtube.com\/@JoelArellanoTech\" target=\"_blank\" rel=\"noopener\">Visita mi Canal<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-5dcd2fcc\"><h1 class=\"uagb-heading-text\">Mis otras redes sociales<\/h1><\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Bienvenido a \u00abITIL con Joel Arellano\u00bb \u00bfC\u00f3mo puedo ser de ayuda? Te puedo ayudar a dise\u00f1ar, adoptar y\/o mejorar procesos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-33","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"j.arellanopuentenegocios@gmail.com","author_link":"https:\/\/itilconjoelarellano.com\/en\/author\/j-arellanopuentenegociosgmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Bienvenido a \u00abITIL con Joel Arellano\u00bb \u00bfC\u00f3mo puedo ser de ayuda? Te puedo ayudar a dise\u00f1ar, adoptar y\/o mejorar procesos [&hellip;]","_links":{"self":[{"href":"https:\/\/itilconjoelarellano.com\/en\/wp-json\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itilconjoelarellano.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itilconjoelarellano.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itilconjoelarellano.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itilconjoelarellano.com\/en\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":57,"href":"https:\/\/itilconjoelarellano.com\/en\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":706,"href":"https:\/\/itilconjoelarellano.com\/en\/wp-json\/wp\/v2\/pages\/33\/revisions\/706"}],"wp:attachment":[{"href":"https:\/\/itilconjoelarellano.com\/en\/wp-json\/wp\/v2\/media?parent=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}